TINKIT IT Solutions Privacy Policy

Effective Date: June 22, 2025

Welcome to TINKIT IT Solutions. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access or use our services. We are committed to safeguarding your data and upholding your privacy with the highest level of integrity and responsibility.

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1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

• Full name

• Contact details (email address, mobile/telephone number)

• Residential or billing address

• Government-issued identification, if required for service verification

b. Transaction & Billing Information

We collect data necessary to process your payments and manage your account, including:

• Payment method details (e.g., transaction IDs, payment gateway records)

• Billing history and statements

c. Network & Technical Data

To deliver and improve our internet services, we collect:

• IP addresses

• Device and browser information

• Connection timestamps

• Server logs and other diagnostic data related to network usage

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2. How We Use Your Information

The information we collect may be used to:

• Deliver and maintain high-quality internet services

• Process payments and manage user accounts

• Monitor and enhance network performance and reliability

• Provide responsive technical and customer support

• Ensure compliance with applicable laws, regulations, and service agreements

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3. Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

a. Security and Fraud Prevention

To protect our systems, users, and business from security threats, unauthorized access, and fraudulent activities.

b. Service Partners

With trusted partners or vendors who support our operations (e.g., third-party payment processors, infrastructure providers), bound by strict confidentiality and data protection agreements.

c. Legal Compliance

When legally required, such as in response to a valid subpoena, court order, or regulatory request.

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4. Data Security

TINKIT IT Solutions employs appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, alteration, or loss. These include:

• Secure servers and firewalls

• Encrypted communications

• Access control protocols for internal systems

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5. Your Rights

As a valued user, you have the right to:

• Access or request a copy of your personal data

• Request corrections or updates to inaccurate information

• Request deletion of your data, subject to applicable legal or contractual obligations

For privacy-related requests, please message us on our Facebook Page: TINKIT IT SOLUTIONS

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6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any significant modifications will be communicated via our website or directly through your registered contact details.

We encourage you to review this policy regularly to stay informed about how we are protecting your information.