TINKIT IT Solutions
Terms and Conditions of Service
Effective Date: January 1, 2025

Welcome to TINKIT IT Solutions. By subscribing to or using any of our internet services, you agree to be bound by the terms and conditions outlined below. Please read them carefully before using our services.

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1. Definitions

• "Company," "We," "Us," or "Our" refers to TINKIT IT Solutions.

• "Subscriber," "You," or "Customer" refers to any individual or entity who uses or subscribes to our services.

• "Service" refers to the internet access and any related products or services provided by TINKIT IT Solutions.

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2. Acceptance of Terms

By accessing or using our services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any applicable Acceptable Use Policies.

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3. Service Description

TINKIT IT Solutions provides internet services to residential, commercial, or institutional clients. Service availability, speed, and quality may vary depending on your location, equipment, and network conditions.

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4. Account Registration and Responsibility

• Customers must provide accurate and complete personal information during registration.

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree to notify us immediately of any unauthorized use or suspected breach of security.

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5. Billing and Payment

• Service fees are billed monthly, unless otherwise agreed upon in writing.

• Payments are due on or before the specified due date on your billing invoice.

• Late payments may result in service suspension or disconnection.

• Reconnection fees and interest charges may apply for overdue accounts.

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6. Fair Use and Acceptable Conduct

You agree to use our services responsibly and legally. Prohibited actions include but are not limited to:

• Using the service for spamming, phishing, or distributing malware

• Hosting or accessing illegal content

• Excessive bandwidth use that disrupts other users

• Attempting unauthorized access to our network or systems

Violation of this clause may result in immediate service termination without refund.

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7. Installation and Equipment

• Standard installation includes setup of the internet line and modem/router provided by TINKIT IT Solutions.

• All company-owned equipment must be returned upon cancellation of service. Lost or damaged units may incur charges.

• Customers are responsible for maintaining internal wiring or devices beyond the demarcation point.

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8. Service Availability and Interruptions

• While we strive for 99% uptime, service may be affected by scheduled maintenance, power outages, or unforeseen technical issues.

• We will notify you in advance, whenever possible, of any planned service interruptions.

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9. Limitation of Liability

TINKIT IT Solutions shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss of data, income, or business opportunities due to service interruptions

• Damages caused by force majeure events (natural disasters, civil unrest, power grid failures, etc.)

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10. Termination of Service

We reserve the right to terminate service:

• For non-payment of fees

• Upon breach of these Terms and Conditions

• For illegal or abusive use of our network

You may also terminate the service by providing written notice at least 15 days in advance. Early termination fees may apply depending on your contract.

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11. Amendments to Terms

TINKIT IT Solutions may revise these Terms and Conditions from time to time. Continued use of our services after changes are made constitutes acceptance of the revised terms.

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12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines. Any disputes arising shall be resolved in the appropriate courts of [Insert City/Province].

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13. Contact Information

For billing, support, or legal concerns, please contact:

???? Email: nikkomaloles@gmail.com
???? Hotline: (02) 8741-6330
???? Address: Antipolo City, Philippines

 

TINKIT IT Solutions Privacy Policy

Effective Date: June 22, 2025

Welcome to TINKIT IT Solutions. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access or use our services. We are committed to safeguarding your data and upholding your privacy with the highest level of integrity and responsibility.

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1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

• Full name

• Contact details (email address, mobile/telephone number)

• Residential or billing address

• Government-issued identification, if required for service verification

b. Transaction & Billing Information

We collect data necessary to process your payments and manage your account, including:

• Payment method details (e.g., transaction IDs, payment gateway records)

• Billing history and statements

c. Network & Technical Data

To deliver and improve our internet services, we collect:

• IP addresses

• Device and browser information

• Connection timestamps

• Server logs and other diagnostic data related to network usage

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2. How We Use Your Information

The information we collect may be used to:

• Deliver and maintain high-quality internet services

• Process payments and manage user accounts

• Monitor and enhance network performance and reliability

• Provide responsive technical and customer support

• Ensure compliance with applicable laws, regulations, and service agreements

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3. Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

a. Security and Fraud Prevention

To protect our systems, users, and business from security threats, unauthorized access, and fraudulent activities.

b. Service Partners

With trusted partners or vendors who support our operations (e.g., third-party payment processors, infrastructure providers), bound by strict confidentiality and data protection agreements.

c. Legal Compliance

When legally required, such as in response to a valid subpoena, court order, or regulatory request.

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4. Data Security

TINKIT IT Solutions employs appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, alteration, or loss. These include:

• Secure servers and firewalls

• Encrypted communications

• Access control protocols for internal systems

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5. Your Rights

As a valued user, you have the right to:

• Access or request a copy of your personal data

• Request corrections or updates to inaccurate information

• Request deletion of your data, subject to applicable legal or contractual obligations

For privacy-related requests, please message us on our Facebook Page: TINKIT IT SOLUTIONS

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6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any significant modifications will be communicated via our website or directly through your registered contact details.

We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : nikkomaloles@gmail.com
Phone : 9269096019
To upload proof of payment, please log in first.